Leverage the power of our Professional Services
Launch fast and convert more with Professional Services
Professional Services
helps you succeed
with your content goals and your business
provides specialized knowledge and
expertise to Data-2-text Automation
managing projects efficiently
oversee project timelines, resources, and deliverables
Meet Our Service Creation Crew
Collaboration
Achieve your goals by working with experts. We help you make the most of the extensive capabilities of our AX NLG Cloud and ensure that your project realises its full potential. Faster go-lives. Faster results. Faster innovations.
Step by step to your goal with our experts
- Step 1
- Step 2
- Step 3
- Step 4
Step 1: Generate first automated texts
AX Professional Services will set up the AX NLG Cloud for the first category to be used for auto-updating copy.Step 2: Generate content in another language
Translating the in phase 1 created, ruleset into another language.AX Professional Services will set up the AX NLG Cloud for you to be used for auto-updating copy into another language.
Step 3: The onboarding of your team
In a pair programming setup, another category will be implemented by the AX Professional Services team, supported by your team.
Pair Programming specifics:
- Participants will acquire the skills to plan and create rulesets, the specifics of content creation for auto-updating copy for your specific implementation of the AX NLG Cloud.
- Technical implementation of the project in AX NLG Cloud, connecting data fields, etc.
- Training on quality assurance measurements: how to use and create test object, how to test projects for issues, etc.
- Text generation
- Differences of import and export with a non-API vs. an API connection
- Translating into foreign languages
- Demonstration of the functions for generating foreign language texts
- Accompanying the employees until the completion of the training, including the translation into another language.
Step 4: Accompanying of the AX Software
AX Professional Services will assist you with technical support on a 2nd and 3rd Level basis, which provides assistance to customers with complex technical difficulties. Strategic & Operational Project Support offers guidance and support for projects, and further training as a workshop is available if needed as well.You’ll be in good company
We’re invested in your success
Using our technology and expertise, we help make you more efficient.
Onboarding
We support you personally for a good start - from set-up to implementation. With various tools, resources and proven methods.
Training support
Your users are well trained to get started, easily expanding or setting up their own projects in AX Semantics smoothly.
On-demand support via Live-Chat
If you have a question about the implementation of your text project, please feel free to use the platform chat at any time and write us your request - also during your Guided Trial.
Personalized help from a dedicated AX expert
Setup of your Data-2-text Setup by our Expert Copywriting and Solution Architects. We assist you in setting up your project (one entire category /one text-type). We help you and show you how to achieve auto-updating copy step by step. Texts for the Partial Scope are finalized and ready to go live.
Training on projects for all of your team members via pair development with our experts. Most topics we are working on:
- text conception
- data analysis
- implementation into AX NLG Cloud
- Using Chat GPT als help for text creation
- Translation with AX deepl integration
- Connecting to our API for auto-updating content
Managed service providers (MSP)
Don´t want to DIY? We have a pool of partners to help you to setup all your text automation projects with AX. There will be always an AX Project Manager by your side as main contact for all purposes.
Leveraging our Managed Service Partners (MSPs) allows us to seamlessly extend our capabilities. Here are some key areas:
- Native Translators: Our MSPs bring linguistic and localized expertise, ensuring accurate and culturally sensitive translations.
- On-Site Experts: Need hands-on support? Our MSPs can deploy experts directly to your location.
- Specialized Skills: MSPs offer niche skills that complement our core services.
- Scalability: When demand spikes, MSPs provide scalability. They seamlessly adapt to your needs, while management stays with AX Professional Services.
Be a Winner Like These Folks
Some Nice Things Our Clients Say About Us
Thanks to AX Semantics, generating product descriptions for a product group of 5,000 items and more becomes a breeze.
Niels Willaert
Product Marketing Specialist at TVH
With AX Semantics, we can take what we used to do internally with a lot of Excel and a lot of extra work and put it into an automated process, which of course scales completely differently.
Andreas Serra
Team Leader Engineering Data Service at Misumi
We use content automation to generate thousands of product descriptions in 17 languages.
Jakob Høy Biegel
CEO at Skatepro
We automate more than 100,000 advisory product descriptions per year.
Bernd Vermaaten
CEO of the brand billiger.de
We achieve 57% more conversions thanks to automated product descriptions.
Stephan Bayer
Managing Director, Metav Werkzeuge GmbH
With automated product descriptions we save a lot of time and achieve a high content quality.
Vanessa Wurster
Team Lead E-Commerce, AKKU SYS GmbH
Thanks to AX Semantics’ text automation software, we’ve generated more than 33,000 unique product descriptions in just 2 months.
Mirela Comor
Product Content Manager at Lyreco Germany